goldbat Terms and Conditions

These terms and conditions ("Terms") apply to the goldbat platform and all services under it. This document forms a legally binding agreement between the user and goldbat. By registering on the platform or using any of its services, you confirm that you fully accept these Terms.

The following basic requirements must be met to participate on the goldbat platform:

• You must be at least 21 years of age.
• You must access the platform from a country or region where online gaming is not prohibited by law.
• You may only operate one account at a time.
• The information provided during account registration must be accurate, truthful, and up to date.
• All financial transactions must be made using a payment method registered in your own name.

2.1 Registration Process

Providing accurate personal information is required to open an account on goldbat. The name, mobile number, and other identifying details submitted at registration may be verified at a later stage. Registering with incorrect or false information will result in account cancellation, and the account balance may be forfeited.

2.2 Identity Verification (KYC)

goldbat may request identity verification at any time in the interest of security and fair play. Members may be asked to submit a copy of their national ID card, passport, or driving licence. If verification is not completed, withdrawal processing may be delayed or suspended.

2.3 Account Security

It is your responsibility to keep your account password and login details fully confidential. Sharing your account with any third party is strictly prohibited. If you suspect unauthorised access to your account, contact the goldbat support team immediately.

3.1 Deposit Methods and Limits

goldbat accepts bKash, Nagad, and Rocket for deposits. The minimum deposit amount for each method is ৳500. When making a deposit, use the correct amount and reference number — goldbat will not be responsible for any delays caused by incorrect information.

3.2 Withdrawal Methods and Timeframes

bKash, Nagad, and Rocket can also be used for withdrawals. The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 30 minutes to 3 hours, though this may take longer if identity verification or security checks are required.

3.3 Transaction Responsibility

goldbat maintains full transparency in financial transactions. However, goldbat is not directly responsible for issues arising from server problems or network disruptions on the part of mobile banking providers. For assistance with such issues, please contact us via live chat.

4.1 Welcome Bonus

goldbat offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. To withdraw from this bonus, the bonus amount must be wagered 25 times — meaning a total of ৳25,000 in bets must be placed for a ৳1,000 bonus.

4.2 General Bonus Terms

• Bonus funds are not your own deposited money — they cannot be withdrawn before the wagering requirements are met.
• Each bonus offer has its own validity period; if wagering is not completed within the set time, the bonus will be cancelled.
• Any attempt to claim bonus benefits from multiple accounts will result in all associated accounts being closed.
• goldbat reserves the right to modify, suspend, or cancel any bonus offer.

4.3 VIP Cashback Programme

goldbat's VIP programme has five levels: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%), and Diamond (up to 1.5%). Weekly cashback is calculated based on the total net loss for the week. Example: if a Gold-level member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.9% = ৳180 in cashback.

5.1 Gaming Activities

The goldbat platform offers slot games, live casino, cricket and other sports betting, and various other gaming options. The outcome of each game is determined by a Random Number Generator (RNG) or a live dealer, and is entirely impartial.

5.2 Betting Terms

When placing bets on cricket or any other sport, the applicable odds and rules apply. If a match is cancelled or only partially played, goldbat's rules will determine the outcome for the relevant bets. Bets that have been confirmed cannot be changed or cancelled.

5.3 Technical Issues

If the outcome of a game becomes unclear due to a software error or server outage, goldbat may cancel the bets for that round and return the balance. In such situations, goldbat's decision will be considered final.

The following activities are strictly prohibited on the goldbat platform:

• Creating multiple accounts or managing someone else's account.
• Using bots, automated software, or any other technical means to gain an unfair advantage.
• Attempting to profit without risk by misusing bonus offers (bonus arbitrage).
• Using the goldbat platform for money laundering or any other illegal financial transactions.
• Harassing other members or disrupting the normal operation of the platform.
• Making deposits or withdrawals using a third party's payment method.

7.1 Account Closure by goldbat

goldbat reserves the right to temporarily suspend or permanently close any account without prior notice in cases of breach of these Terms, suspected fraud, or security-related concerns. After investigation, any valid balance may be returned.

7.2 Voluntary Closure by the Member

Any member may close their account at their own discretion. To do so, a request must be sent via live chat or email. It is advisable to withdraw any existing balance before closing the account.

7.3 Self-Exclusion Feature

As part of responsible gaming, goldbat offers a self-exclusion option. A member can temporarily suspend access to their account for a set period. For more details, please read our Responsible Gaming guidelines.

goldbat takes the utmost care in collecting, storing, and using members' personal information. Your information is not sold or transferred to third parties. SSL encryption and modern security technology are used to protect your data.

The purposes for which your information is collected, how it is stored, and what rights you have are all described in detail in our Privacy Policy. By using the platform, you are also considered to have accepted that policy.

• Identifying information is collected for the purpose of account verification and security.
• Transaction history is retained for a specified period.
• Cookies and browsing data are used to improve platform functionality.
• Information may be provided to authorities where required to meet legal obligations.

9.1 Limitation of Liability

goldbat strives to keep the platform's services as uninterrupted as possible, but temporary downtime may occur due to technical maintenance, third-party service disruptions, or unforeseen circumstances. goldbat accepts limited liability for any direct or indirect losses arising from such situations.

9.2 Dispute Resolution

If a dispute arises, please contact the support team first. goldbat aims to provide an initial response within 24 hours. Server logs will serve as the final evidence in any dispute relating to betting or game outcomes. For more general questions, please visit our FAQ section.

goldbat reserves the right to modify these Terms at any time as needed. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

The latest version of the Terms will always be available on this page. No claims can be made on the basis of an older version of the Terms if that version has since been changed.

goldbat believes that gaming and betting should be for entertainment purposes only. Playing beyond one's means can have a negative impact on personal and family life. For this reason, goldbat provides several self-regulation features:

• The ability to set daily, weekly, or monthly deposit limits.
• The option to temporarily suspend account access for a set period (cooling-off).
• A long-term self-exclusion feature.
• The ability to view personal statistics to track session time.

All gaming and betting activities are for persons aged 21 and above only. Allowing minors to create an account or playing on their behalf are both prohibited and will be treated as a serious violation.

If you have any questions about these Terms or need further information, please contact the goldbat support team. Support is available 24 hours a day, 7 days a week in both Bangla and English.

• Live Chat: Instant support is available from any page on the platform.
• Email: [email protected]

To learn more about goldbat and find detailed information about our services, visit our About Us page.